Pirate Studios Privacy Policy

Last Updated: 12 October 2015

INTRODUCTION

The following Pirate Studios Ltd privacy policy sets out how we collect, store, use and disseminate data relating to you and applies to all use of data by Pirate Studios Ltd (“Pirate Studios”, “we”, “us” or “our”).  This privacy policy (the “Privacy Policy”) forms a part of the terms of use on our website, https://www.piratestudios.co.uk/terms-conditions.

For the purpose of the Data Protection Act 1998, the data controller is Pirate Studios Ltd of Deben House, 1-5 Lawrence Hill, Bristol, United Kingdom, BS5 0BY.

If you have any concerns about your privacy or this Pirate Studios privacy policy please contact Pirate Studios at support@piratestudios.co.uk.

  • ABOUT THE SERVICE AND THIS PRIVACY POLICY
    1. The Pirate Studios website at www.piratestudios.co.uk (the “Site”) is a service owned and operated by Pirate Studios Ltd.
    2. The Site enables individuals to:
      1. view, select and reserve rooms at a variety of recording studios. The studios can provide details of their facilities through the Site so members (both pay-as-you-go and subscription members) can search and reserve rooms easily (“Reservations”); and
      2. view third party content including user reviews and ratings of studios as well as to contribute to such content (“User Content”).
    3. In this Privacy Policy, the “Service” is a reference to the Site, the Reservations and the User Content or to any part of any of them.
  • WHAT DATA DO WE COLLECT?
    1. We may ask you for, or you may submit, personal and non-personal information and data to us when you use the Service.  This could include:
      1. your name
      2. your username and password;
      3. your email address;
      4. your phone number;
    2. We may also collect and process the following data about you:
      1. your browsing and log data collected by Google advertising cookies and other technical means that we may employ to recognise your device when you visit the Site;
      2. behavioural information such as the amount of time you spend using the Service and the links you follow from the Service (“Behavioural Information”); and
      3. any content you submit to the Service (“Your Content”), such as comments, reviews, ratings and marketing preferences and responses to surveys and questionnaires.
    3. Please also see our Cookies section below for information about how we use cookies.
    4. When you get in contact with us we may keep records of what is communicated.  This is to ensure we have a record of our discussion for future reference and so we can provide services to you more efficiently.
  • USES OF DATA 
    1. We use data for the following purposes:
      1. Name and email address:  to enable you to sign up to the Service;
      2. Username, password: to manage your user account for the Service;
      3. Email address: to contact you with confirmation of your Reservations and orders, to recover your password if you forget it, for general customer service and to contact you with news, changes to our terms and to offer you additional services. By accepting this Privacy Policy you consent to us using your email address for direct marketing and advertising purposes where you have consented that we may do so;
      4. Phone number: to contact you about matters requiring your urgent attention;
      5. Your Content: to process and make available Your Content to the Service, to market to you and to determine your interests in products and services or general consumer trends;
      6. Behavioural Information: to understand how you use the Service
      7. Google advertising cookies and anonymous identifiers: to conduct analytics on your visit to the Site, including by recording and analysing user behaviour, location, audience, demographic and interest data.  This information may be used in order to enable remarketing to you and may be shared with Google.
    2. Information submitted to the Service may also be used to:
      1. enable our compliance with applicable laws and regulations
      2. enable our compliance with any agreements entered into between us
      3. enable your use of the Service and associated services
      4. understand how the Service is being used
      5. provide you with an up to date, efficient and reliable service, and
      6. generally run and improve the Service.
  • DATA SHARING
    1. We may disclose personal information about you to third party recording studios in order for you to make Reservations.
    2. Your personal information may also be disclosed:
      1. if we  sell any businesses or assets, to the purchaser of those assets or business
      2. with a view to preventing fraud or reducing credit risk, and
      3. if we are obliged to do so to comply with law, regulations or a court order; if it is necessary to enforce any of our terms and conditions or any other agreements to which we are a party; if it is necessary to protect our rights, property or the safety of our customers or users.
    3. You consent to the disclosure of your personal information to such overseas entities.
  • MANAGEMENT OF DATA
    1. We will only use information collected about you in accordance with the Data Protection Act 1998.
    2. By submitting your information you agree to our use of data about you as described in this privacy policy.
    3. If you believe we have information about you that you do not want us to have or that you think is incorrect, please contact us.
    4. Although we will do our best to protect your personal data from misuse, interference and loss and from unauthorised access, modification or disclosure, we cannot guarantee the security of data transmitted to the Service.  Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  • COOKIES AND OTHER TRACKING TECHNOLOGY
    1. We use ‘cookies’ and similar technologies on the Service. Cookies are small computer files which the Service may store and/or access in your internet browser, enabling information to be transmitted to and from your internet browser and the Service. Cookies may also be stored in your internet browser by or on behalf of third parties, such as Google or providers of advertising services.
    2. Cookies enable us to record anonymous information about you, including: the type of internet browser you use to access the Service, your computer operating system, the websites you visited before visiting the Service, the areas of the Service you visit and your IP address (which can provide information about your approximate geographic location).  Cookies cannot be used to disclose your individual identity.
    3. We use cookies in order to:
      1. learn about how the Service is being used and which types of individuals are using the Service
      2. record and report user profile, behaviour, location, audience, demographic and interest data
      3. record which other websites have referred users to the Service
      4. optimise the Service and improve our services
      5. make it easier for you to fill in forms on the Service and remember the information you have submitted to the form
      6. enable the Service to remember your preferences
      7. enable aspects of the Service to be customised, and
      8. provide relevant advertising.
    4. We will retain information received from our use of cookies for up to one year.
    5. For more information about cookies, please visit allaboutcookies.org.  If you do not wish for us to use cookies when you use the Service, please adjust your Internet browser settings to decline cookies (your computer’s help file should tell you how to do this).  If you choose to decline cookies, some parts of the Service may not work properly.  By using the Service, you agree to our use of cookies as described above.
    6. If you want to learn about how to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/ or your Google Ads Settings.
  • MARKETING
    1. We give you a choice of whether or not you want us or other companies to contact you about offers, events, products and services that may interest you.
    2. We might contact you by email with information about the Service and new products and services.  We will not send you any other marketing emails or pass your information on to third parties unless you give your consent or you have given it already.
  • DATA RETENTION

We will only hold data about you for as long as necessary, bearing in mind the purpose for which that data was collected.

  • CHILDREN’S PRIVACY 
    1. We request that, for all persons under 18 years of age, a parent or legal guardian consent to that person’s use of the Site and explain this privacy policy to them.
    2. Persons under the age of 13 must not use the Site, nor submit any information to us.
    3. We do not knowingly collect information from those under the age of 13. If a minor has provided us with personal information without the consent of his or her parent or legal guardian, such information may be removed by contacting us.
  • GENERAL
    1. If you follow a link from the Service to any third party websites, you should be aware that those websites may have their own privacy policies.  We do not accept any responsibility or liability for those websites.  Please check the policies of any third party websites before submitting any personal data to them.
    2. We may make changes to this privacy policy in the future, which will be posted on this page.  You should check this page from time to time to ensure you are aware of any changes.  Where appropriate we may notify you of changes by email or by putting a notice on the Service.
    3. All questions, comments or enquiries should be directed to us.  We will try to respond to you as soon as practical. In accordance with applicable data protection law, you have a right to access, rectify and remove any of your data which are inaccurate, incomplete or outdated. You may exercise this right by contacting isupport@piratestudios.co.uk or writing to Data Protection Officer at Pirate Studio’s address below. We reserve the right to charge a reasonable fee at our standard rate for any requests for copies of personal data held by us.

Pirate Studios Ltd
Company Number 09669260

support@piratestudios.co.uk

Deben House
1-5 Lawrence Hill
Bristol
United Kingdom
BS5 0BY